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Student Wellbeing

 

The way tutorial provision is delivered across the Colleges can vary but all Colleges will have Tutors of some kind. Their role is generally to provide all-round pastoral support, information, advice and guidance to students and to act as the administrative interface between the College, the University and students. Tutors can be approached for help with problems about study, finance, illness, friends and family or other personal circumstances. They can also refer or signpost you to other services both within Collegiate Cambridge and externally. Listed below are some of the regular ways in which Tutors fulfil their roles.

Pastoral

Induction

  • Introducing and welcoming freshers to Cambridge and College life
  • Ongoing social contact for College-based talks, workshops and/or parties
  • Personal contact/support - a friendly face

Personal wellbeing

  • Personal development
  • Contact for all health matters and problems
  • Link with GP, hospitals, counsellors
  • Assistance with reasonable adjustments and exam access arrangements for disabled students
  • Help in developing transferable skills

Accommodation

  • Provision of advice and support with accommodation issues

Administrative/Financial

  • Provision of advice on identifying and obtaining financial assistance

Liaison with other bodies

  • External: e.g. Local Education Authorities, Student Loans Company, graduate funding bodies etc
  • Internal e.g. Departments, Central Administration, Board of Graduate Studies, sources of funding and applications

Examinations

  • Registration
  • Special examination arrangements
  • Complaints/appeals
  • Change of course
  • Intermission, disregarding of terms

Academic

  • Participation in admissions process
  • Regular oversight and review of progress
  • Advice on study methods, and support in the event of difficulties with courses or supervisors
  • Initial careers advice and provision of references
  • Liaison between student and supervisor/Director of Studies/Department

Your College may have specific guidelines on confidentiality for Tutors and Tutorial Office staff. However, broadly speaking, student welfare information disclosed to Tutors and Tutorial Office staff will be treated as confidential to the College welfare team (i.e. including the Senior Tutor, College Nurse, Chaplain, other Tutors etc.) rather than as absolutely confidential. Disclosure to any party or parties external to the College welfare team (e.g. the wider College and Collegiate University, including Faculties and Departments) would normally only be made where either a) you have consented, or b) there is clear risk of imminent and serious harm to you or to others in which a duty of care outweighs the duty of confidentiality or c) there is a legal obligation to do so.

Some pastoral matters are difficult to distinguish from academic problems. Your Director of Studies, supervisor or Course Director should be prepared to offer help in circumstances that affect your attendance or performance on your course. They may consult with your College Tutor or a member of the College welfare team where there is a pastoral issue impacting your studies, and would normally do so having sought your consent first.

Most Tutors will also have other roles in Collegiate Cambridge and many will hold academic appointments with the University and so may not be available in College all the time. See your College website or speak to the Tutorial Office for information about how to contact Tutors.